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Course Outline  Client Site TNA Add to basket
Senior Management: Leading, Inspiring, Unlocking and Empowering People £1350  
Senior Management: Managing - for Higher Performance £1350  
Senior Management: Presenting - Personally, Powerfully and Profitably £1350  
Senior Management: Strategic Thinking and Planning £1350  
Senior Management: Teambuilding - Horizontal and Vertical £1350  
Appraisal and Performance Review £995  
Assertive Communication £995  
Assertiveness Skills £995  
Behavior Styles and Conflict Resolution £995  
Business Writing Skills £995  
Chair / Hold Meetings £995  
Coaching and Mentoring £995  
Communication Skills £995  
Continuing Professional Development - Personal Effectiveness Workshop £995  
Customer Care/Client Service £995  
Customer Relationship Management for Brokers £995  
Effective Business Meetings £995  
Effective Interpersonal Skills For Insurance Professionals £995  
Examination and Study Techniques £750  
Handling Conflict £995  
Help Your Client Make a Buying Decision £995  
Interpersonal Skills for People Managers £995  
Magic Meetings £995  
Managing Assertively £995  
Managing Change £995  
Managing Confilct for Managers £995  
Managing Difficult People and Situations £995  
Managing Disruptive Behaviour £995  
Managing Tasks £750  
Managing Teams £750  
Managing Your Time £995  
Memory Techniques £750  
Minute Taking £995  
Negotiating For a Win/Win £995  
Negotiation Skills £995  
Personal Effectiveness at Work £995  
Personal Organisation / Time Management £995  
Personal Presence and Self Awareness £995  
Positive Stress Management £995  
Practical Guide to Treating Customers Farily £750  
Presentation Skills Advanced £995  
Presentation Skills Introduction £995  
Presentation Skills with PowerPoint £995  
Project Leadership £995  
Project Managing Effectively £1990  
Project Managing: Introduction £995  
Project Teams £995  
Proof Reading Introduction £995  
Raise Your Profile and Make An Impact £995  
Report Writing £995  
Selection and Interviewing Techniques £995  
Speed Reading £995  
Supervisory Skills: Management Introduction £995  
Teambuilding and Team Leading Skills £995  
Telephone Techniques £995  
Train the IT Trainer £995  
Train the Trainer £995  
Why Are You Shouting At Me? £995  
Working with Others: Interpersonal Skills £995  
Writing Project Reports £750  

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Maximum number of delegates is 12 unless otherwise agreed



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